Patient Loses Fear of Visiting the Dentist

Millions of people across the U.S. are terrified to visit the dentist -- I know, because I often receive email from prospective patients telling me about their trauma.

So it's nice to hear Cindy Ludwig's story about her dentist, Dr. Reid Clark in Greensboro, North Carolina. Dr. Clark gave her a beautiful smile and made her feel much more comfortable visiting the dentist. Here is Cindy's story:

"I knew my teeth were making me look old and it made me feel self-conscious, but due to a traumatic experience I had as a child, I was afraid to visit the dentist. Over the years I've had to force myself to go to other dentists.

"From the minute I walked into Dr. Clark’s, however, everything felt different. He
really changed my life. Now I get compliments all the time on my smile. It gives me a lot of confidence and I love seeing people smile back at me.

"Dr. Clark’s entire staff is so kind and thoughtful as well as being very professional. They tell me what’s going on every step of the way. At first I was the biggest baby but they helped me feel comfortable.

"The staff seems to be having such a good time doing their work. One time I asked, 'Do you guys really like your job so much?' and they said 'Yeah, we do!' You can tell Dr. Clark is very selective about his staff because they show the same sincerity and dedication he does. The team goes with him to advanced courses and the office has the latest technology.

"I feel like a new woman, a happier person. The quality of work and the experience was beyond my expectations. I think Dr. Clark is an artist and a genius -- and a total sweetheart!"

Like all of the dentists featured this week, Dr. Clark is a modern dentist. In addition to family dentistry, he also offers advanced cosmetic procedures. Go check out his fresh and welcoming Website -- very well done!

Thanks for sharing your story, Cindy!

Canada Has Wonderful Dentists, Too

Wilf Seymour, Executive Chef for Canada's Wonderland, lives in Toronto, Canada, and writes to say that you "won't find a better dentist in the world," than Dr. Jay McKenzie, of Whistler Dental.

Says Wilf, "I use to live in Whistler BC Canada and when I first moved to Whistler I was afraid of going to the dentist. It took me two years before I would walk into Jay's office and now that I live in Toronto (across the country), any chance I have to visit Whistler, I also visit Jay.

"His office is located in Whistler Village and overlooks the beautiful Rainbow Mountain; that means almost any day is a beautiful day to go into the office for a check up or even a root canal!"

Wilf also explains why Dr. McKenzie is a thoroughly modern dentist: "The first time I got a cap (crown) on a tooth it took 2 weeks to get everything done. The next time I needed one, Dr. McKenzie and his team were able to do everything in the office and I could watch the (Cerac) machine making my new tooth -- very cool!

"I imagine a lot of people know great dentists, but not many of them are like Jay. I did try to find a new dentist in Toronto, but have not had much luck. Plus, it's well worth the trip across country to see a guy like Jay. I know he would be hard for any other dentist to beat."

Dr. McKenzie has a great Website -- including video of him skiing! In addition to general dentistry, Dr. McKenzie provides cosmetic dentistry including Cerac crowns, veneers, and implants.

He also has a great sense of humor, as seen by his winning "window dressing" entry for the Whistler Chamber of Commerce. If you're in the Whistler area, check him out. Thank you for sharing your story, Wilf. (Photos (c) Dr. Jay McKenzie.)

Patient Receives Spa Treatments at the Dentist Office

You can find lots of articles about dental practices that also offer day-spa type treatments such as massage or aromatherapy. (My Boston-based practice is dental spa, for example.)

Dental patient Ali Hammer, of Borakas Public Relations, loves her dentists, Dr. Brandon and Dr. Aaron Cooley, of Cooley Smiles in Bellevue, Washington for this very reason. Not only does she receive great dental care, but she also gets paraffin hand dips!

Ali writes, "Before finding Cooley Smiles, I had the same dentist since childhood, but when I moved away for college and work, I started going to Cooley Smiles and was amazed by their service.

"The brothers, Dr. Brandon and Dr. Aaron, are very skilled dentists. I've gone to them for three years and they have filled a few cavities for me. I was nervous as I had never had a filling or for that matter, a cavity, but they put me at ease and provided a nearly painless procedure.

"I like their mix of cosmetic and general family dentistry because I feel like the doctors are very knowledgeable in both the scientific and artistry sides of the profession. And, there's nothing like a paraffin hand dip while having your teeth cleaned!

"I love these guys and rave about them to all my friends and coworkers!"

Regularly voted Seattle's best dentists, Cooley Smiles offers Invisalign, full mouth reconstruction, and dental implants. Ali, thank you for your story!

Dentist in Indiana is "Better than Dentists in NY"!

Sheryl Matthys, Founder of Leashes and Lovers (an online networking/friendship/dating site for dog lovers!) "loves, loves, loves" her dentist, Dr. Jeffrey Mader in South Bend Indiana -- even though Sheryl lives in New York!


"Dr. Mader is more than 700 miles away but whenever I visit my parents, it usually includes getting my teeth cleaned. I live in NYC and believe me -- the dentists here do not compare -- I've tried them and went back to Dr. Mader.

"Why? Because he is THE BEST. He has all the tools in his office so there is no waiting or coming back to get a porcelain overlay, he has goggles that play videos so while you get your teeth cleaned, you're watching a movie. He's always up to date on the latest technology and knows how to implement it. And, he numbs your gums so you never feel any pain . . . in short, he always makes me smile."

Sheryl, thank you for sharing your story. For those of you in South Bend, Indiana, be sure to check out Dr. Mader's Website. A modern dentist, Dr. Mader offers Cerac one-visit crowns, digital X-rays, implants, and general dentistry.

Patient Drives 200 Miles to See His Dentist

Finding good service providers, such as doctors, plumbers, and even auto technicians, can take some work. When you find a good person, you want to hang on to them -- forever.

One woman I know used to drive 50+ miles every four weeks just to get her hair cut -- that is how much she loved her hair stylist.

Easan Katir, an investment advisor who also runs a news Website, is no different in that he loves his dentist -- and is willing to drive 200 miles to see him.

Easan writes, "My dentist, Dr. Paramjit Singh Everest, does very competent work, has a great chairside manner, explains all the options for a problem, then explains them over again when I need the information. He doesn't pressure me for high-priced treatments.

"He's also very skillful with pain management. Example: a few years ago I wanted a tooth extracted. I was sitting in the chair, and he was bustling about, preparing for the procedure. I asked him, 'So when are you going to pull the tooth?' and he replied, 'I did it already.' Now that's a good dentist."

Dr. Everest practices in Yuba City, California. His family was voted Family of the Year in 2005 -- in part for the free medical care Everest provides to those in need at the Sikh Temple in Yuba City.

Thank you, Easan, for your wonderful story!

Do you have a story about why you love your dentist? Send it to me, Dr. Helaine Smith, at helainesmithdmd@gmail.com

Dentist Helps Patient Out of "Dark Cave" of Oral Health

Randi, front office coordinator for Dr. Eric Vanek, sent in this patient testimonial from Robin MacDonald in Santa Ana, California:

"Dr. Vanek helped me emerge from a dark cave into the sunlight of oral health. No one is more frightened of "the dentist" than I, and now after a remarkable transformation, I actually look forward to my dental appointments...Words can never adequately express my gratitude to all!"

Robin was so thrilled with her treatment, she sent Dr. Vanek a handwritten testimonial!

Dr. Vanek is a true modern dentist or mouth physician who believes in educating his patients as well as providing optimal care. On his Website you'll find free reports about various dental procedures and a newsletter plus podcasts and a YouTube video.

If you're in Orange County, be sure to give him a call.

Tell Me Why You Love Your Dentist -- And Get Featured on This Blog!

I noticed awhile ago that many people post on Twitter that they're either afraid to visit the dentist . . . or even worse, that they hate their dentists. (You can read my earlier post, "Why Do Consumers Consider Dentists Satan . . . or Worse?")

All this got me to thinking . . . why not celebrate those dentists who do provide optimal care to their patients -- and the patients who love them?


For the month of April, I'm running a contest: send me your story about why you love your dentist. You can write about your dentist on your blog, record a brief video (in either case, send me the link!) or simply send me your story via email.

Even better, send me a picture of yourself with your dentist plus a link to his or her Website.

I'll be featuring your stories through the month of April. At the end of April, I'll post the top three winning stories -- with photos of patients and their dentists -- as well as a report on the top reasons why people love visiting and remain loyal to their dentists.

In addition to being featured on the blog, you'll also receive an "I Love My Dentist" badge which you can add to your Facebook page or blog.

It's time dentists received some recognition for the great work they do -- and the fact that many patients do indeed love their dentists. Please send me your stories to helainesmithdmd@gmail.com

Be sure to connect with me on Facebook, LinkedIn, and Twitter -- I'll be publishing updates all month.